Privacy policy.

1. Data controller

Nurym Auyezkhan, Autónomo (sole trader / empresario individual), NIF Z3269028C, Spain

Contact for data matters: nurymauyezhkhan@icloud.com.

2. What is collected and why

When you contact nurym: your name or business name, the channel you prefer, your phone number or email address and what you write. Purpose: replying to your enquiry and, if you order, delivering the service. Legal basis: steps taken at your request before a contract, and performance of a contract.

When you use the interactive AI example: the text of the messages you type. Purpose: generating a reply in the demonstration. It is not linked to your identity and is not used to build a customer profile.

Invoicing data when you become a client: name, address, tax identification and payment details. Legal basis: legal obligation.

3. The contact form on this site

The form on this site stores nothing on the website. It prepares a message and opens WhatsApp or your email client so you send it yourself. From that moment the conversation lives in your account and in the nurym business account.

4. The interactive AI example

The examples use imaginary businesses and sample information. Messages you type are sent to an AI provider through Lovable AI Gateway only to generate the reply shown on screen. Do not enter real personal or payment data into the demonstration.

5. Flows built for a business

A customer flow may collect a name, phone number, email address, dates, group size or booking preferences. Those details are collected for one purpose: passing the enquiry to that business's team.

In that relationship the business is the data controller and nurym acts as a processor while building and adjusting the flow. Where consent is needed to message a customer later, it is requested clearly and separately.

6. Who else processes data

Messaging platforms (Meta: Instagram, WhatsApp, Messenger; Telegram), the automation platform used for the flow (for example ManyChat), email and hosting providers, and the AI provider used by the demonstration. Each processes data under its own terms.

Some of these providers are located outside the EU/EEA; transfers rely on the safeguards those providers put in place, such as standard contractual clauses.

7. How long data is kept

Enquiry correspondence: up to 24 months after the last contact, unless you ask for deletion earlier.

Contract and invoicing records: for the retention period required by tax law.

Demonstration messages: not stored as customer records by this website.

8. Your rights

You have the right to access, rectification, erasure, restriction, objection, portability and to withdraw consent at any time.

Write to nurymauyezhkhan@icloud.com and you get an answer within one month. You can also complain to your national data protection authority, in Spain the AEPD (www.aepd.es), or to the authority in your country of residence.

9. Security

Access to accounts and tools is protected with strong authentication and is limited to what is needed for the work. Administrative access can be revoked by the client at any moment.

10. Changes

If this policy changes, the updated version is published on this page with a new date.